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SAP Table WFAS_CIC_CTI_H
CTI Header Data
WFAS_CIC_CTI_H (CTI Header Data) is a standard table in SAP R\3 ERP systems. Below you can find the technical details of the fields that make up this table. Key fields are marked in blue.
Additionally we provide an overview of foreign key relationships, if any, that link WFAS_CIC_CTI_H to other SAP tables.
Source: WFAS_CIC_CTI_H (CTI Header Data)
WFAS_CIC_CTI_H table fields
| Field |
Data element |
Checktable |
Datatype |
Length |
Decimals |
|
| CLIENT |
Client |
MANDT |
|
CLNT |
|
3 |
0 |
|
| CON_ID |
SAPphone: Statistics - Connection ID |
SP_CONID |
|
CHAR |
|
32 |
0 |
|
| REQ_TYPE |
SAPphone: Request Type (Phone Call, E-Mail, Fax, ...) |
SP_RQ_TYPE |
|
NUMC |
|
2 |
0 |
Possible values
| 01 |
Telephone Call |
| 02 |
E-mail |
| 03 |
Fax |
| 04 |
Chat |
| 05 |
Co-Browsing |
| 06 |
Web Call Back |
| 07 |
Push |
|
| CON_DIRECT |
SAPphone: Connection Direction (Inbound, Outbound, Autom c.) |
SP_CONDRC |
|
CHAR |
|
1 |
0 |
Possible values
| 1 |
Inbound |
| 2 |
Outbound |
| 3 |
Automatic Call |
|
| EXT_ADTY |
|
|
|
CHAR |
|
3 |
0 |
|
| EXT_ADDR |
SAPphone: Statistical Data - External Address |
SP_EXTADDR |
|
CHAR |
|
241 |
0 |
|
| INT_ADTY |
|
|
|
CHAR |
|
3 |
0 |
|
| INT_ADDR |
SAPphone: Statistical Data - Internal Address |
SP_INTADDR |
|
CHAR |
|
241 |
0 |
|
| SERVER |
Name of SAPconnect Node or Telephony Server |
SX_NODE_ID |
|
CHAR |
|
6 |
0 |
|
| TIME_ZONE |
Time Zone |
TZNZONE |
|
CHAR |
|
6 |
0 |
|
| START_TMSP |
UTC Time Stamp in Short Form (YYYYMMDDhhmmss) |
TIMESTAMP |
|
DEC |
|
15 |
0 |
|
| F_ABAND |
SAPphone: Statistical Data - Flag Abandoned ('X'/' ') |
SP_F_ABD |
|
CHAR |
|
1 |
0 |
Possible values
|
| QUEUE |
SAPphone: ACD group/campaign |
SP_QUEUE |
|
CHAR |
|
30 |
0 |
|
| FLG_SENT_TO_BW |
Checkbox |
XFELD |
|
CHAR |
|
1 |
0 |
Possible values
|
